Lost mails and quests not updating

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timwru
Posts: 9
Joined: Wed Oct 12, 2011 1:35 pm

Lost mails and quests not updating

Post by timwru » Fri Jul 28, 2017 7:06 am

I have lost mails on USA4 and now one of my quests has not been awarded even though I have completed it

sammies3
Posts: 20
Joined: Sun Jan 04, 2015 1:25 am

Re: Lost mails and quests not updating

Post by sammies3 » Mon Jul 31, 2017 8:54 pm

With the mail problem just make sure you haven't accidentally typed in the search mail box...see link
someotimes even mistakingly hitting the space bar can make mails disappear, just highlight the box where you type and delete anything in there
http://prntscr.com/g2p0jc

What was the quest you did, sometimes you think you have completed a quest but it doesnt give you anything as a reward, this can be the case when pillagiing another player, if you pillage a new villa that is tier 0 - 2 for instance (http://prntscr.com/g2p2rw) and you have pillaged banquet goods or weapons, that player may not have any to take, hence you return with a successful attack but no goods pillaged, this in turn will not complete the quest, the same will go for ransacking, if you ransack a tier 0 the likelyhood of getting a successfull ransack is zero as they have no buildings to ransack.
Also check timed quests, some need to be completed in 24hrs, if you go over that time limit it will say quest failed

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