Wont recognize my email address ..cant sign in to my game.

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Kingfunky26
Posts: 1
Joined: Fri Jan 27, 2017 10:43 pm

Wont recognize my email address ..cant sign in to my game.

Post by Kingfunky26 »

I was watching the progression of World 2 and it crashed my computer.

I restarted and then it wouldn't recognize my sign-in. I used to be able to sign in with my Game Handle and password. When I uninstalled the game and reinstalled it, it now asks for my email address and password. But it refuses to accept my email address.

I tried to hit the "Verify email" button in the email they sent but it reads "Error - already used -activated"... so it knows that I've already verified my email but the game wont recognize it.

I opened another account in the same game and same world under a different name and email and it works just fine.

My castle is being destroyed since this is day 3 of trying to contact support or get someone to help.

The contact number in the PayPal transaction isn't even a working number..

Firefly support said that they cant help because I signed on with BIGPOINT.....trying to get a hold of someone there is impossible.

any suggestions???? :x
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