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Re: Tournament not updating

Posted: Fri Mar 19, 2021 6:20 am
by Plympton
I am not amused either just finished a wolf quest to kill 9 wolves within the tourney period, & it shows only 2 I killed today

yesterday tourney was not even visible on the screen in this world

Re: Tournament not updating

Posted: Fri Mar 19, 2021 7:26 pm
by Silenced_13d
All,
for the first 3 days of the tournament no result were shown on usa7 for me. I log into today and it had me at zero wolf lairs removed, like i did nothing the days prior.

What is SHK doing to fix the bug and give credit to players for lost stats in the tournament?

Re: Tournament not updating

Posted: Sun Mar 21, 2021 6:13 pm
by The Deviant
Don't expect a reply, they do not accept that they make mistakes, and are quite happy not to re-imburse anyone.

Re: Tournament not updating

Posted: Thu Apr 01, 2021 7:01 pm
by paulieCee
paulieCee:
i have killed over 60 wolf lairs played for two days non-stop playing
x4 cards, peasant cards, armor and pike cards, sent armies from
Vassals and Parishes using gold and all my cards, just for you to
reset it? Hold on a minute here, it was not my fault you had to reset
the tournament, what compensation do we get? This would be the same as
a company taking your money for an item you have paid for and not
delivering on it.

I look forward to your reply, and a refund.


Stronghold Kingdoms... STAFF
Posted on: 18 March 2021 07:23 PM
We apologize for the late start to this tourney. It is now active on the game world and will run until the scheduled time.


Mit freundlichen Grüßen,

Lord Efficient
Stronghold Kingdoms Support Staff

this was how they resolved my ticket