Account Permanently Blocked...

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Phsyborg
Posts: 4
Joined: Sat Jan 02, 2021 5:17 pm

Account Permanently Blocked...

Post by Phsyborg »

I have been playing for 5 ish years, the last day being the day before Christmas...
Come Christmas day, try to enter world ten and get a message saying this account
has been permanently blocked for violation of game rules...
Have gone through the game rules and the terms of use rules, I have found not
one thing that I might have done wrong...
I Messaged Stronghold support to find out what is going on, and all I get is a
copy-paste response saying the same thing as the error message.
What can I do to resolve this, it's now more than a week and I am getting
nowhere with the "support team"...any suggestions?

Phsyborg
Posts: 4
Joined: Sat Jan 02, 2021 5:17 pm

Re: Account Permanently Blocked...

Post by Phsyborg »

I posted another ticket to support after getting a "copy-paste response,
and guess what happens, the ticket just gets removed without even an answer.
Are there even people working in the support department, or is it all automated,
resulting in no real support? Thanks for nothing Stronghold, its been "fun".
Mabey if I spent more money and paid to block other players, my account
wouldn't have gotten blocked...

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