Information found on Dark Web

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MonsterEnder
Posts: 1
Joined: Mon Nov 04, 2019 7:00 pm

Information found on Dark Web

Post by MonsterEnder » Mon Nov 04, 2019 7:31 pm

IDNotify a part of Experian sent me this today:

Your email address has been found compromised online. We monitor online properties to identify the illegal trading and selling of your personal information, and unfortunately we have found a match that may indicate possible identity theft. Below you will find additional information on next steps to take to ensure your personal information is secure.

ADDITIONAL INFO
The following data was found compromised with your email address.

Email ER*********NG@GMAIL.COM
User ID ********NDER
Password *************************
Potential SiteSTRONGHOLDKINGDOMS.COM

Not cool. Delete my account. Keep me posted.

WaywardChampion
Posts: 129
Joined: Wed Nov 11, 2015 6:06 pm

Re: Information found on Dark Web

Post by WaywardChampion » Tue Nov 05, 2019 7:49 am

Steam sent me a similar E-Mail message this weekend, along with the attempted unauthorized users IP Address, and SHK has reset my password.

Interestingly enough, I have never logged into SHK using Steam and it isn't even listed as one my games.

I have since changed my passwords on both Steam and SHK, however I am concerned that this may be of larger scope than just one or two players accounts.

FF, please be more forthcoming in notifying us promptly by e-mail or in the forums about account/data theft issues than you have been with similar issues in the past.

Lord Friendly
Posts: 708
Joined: Thu Nov 04, 2010 10:18 am

Re: Information found on Dark Web

Post by Lord Friendly » Tue Nov 05, 2019 12:16 pm

We enabled a forced password reset on all compromised accounts. Players would be unable to login, until their password was changed.

The information about this breach has been on the forum for sometime -
viewtopic.php?f=88&t=36501

We also had in-game messages shown to all users on PC and Mobile regarding the data breach, which was recently taken down.

vpalko3
Posts: 1
Joined: Thu Nov 07, 2019 10:14 pm

Re: Information found on Dark Web

Post by vpalko3 » Thu Nov 07, 2019 10:17 pm

@Lord Friendly,

Please have my account deleted. The "My Account" section does not have any sections nor options on removing, deleting, nor deactivating the account. I have also searched the forums on ways to deactivate or delete the account to no avail.

Please advise.

Lord Friendly
Posts: 708
Joined: Thu Nov 04, 2010 10:18 am

Re: Information found on Dark Web

Post by Lord Friendly » Fri Nov 08, 2019 10:32 am

vpalko3 wrote:
Thu Nov 07, 2019 10:17 pm
@Lord Friendly,

Please have my account deleted. The "My Account" section does not have any sections nor options on removing, deleting, nor deactivating the account. I have also searched the forums on ways to deactivate or delete the account to no avail.

Please advise.
You have been added into the GDPR deletion system, please confirm the verification e-mail to be removed.

For future reference. Please email - dataprotection@fireflyworlds.com from the accounts e-mail address, including the username and we will process your request.

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