It is currently Sun Dec 16, 2018 9:01 pm



Reply to topic  [ 7 posts ] 
 connection problem 
Author Message

Joined: Fri Sep 07, 2018 7:43 am
Posts: 3
Reply with quote
Post connection problem
hi. first of all thanks for the amazing game. it's a lot more easier playing the game on mobile and be able to play almost anywhere!
recently i have this problem with connecting to server with my mobile. it happened yesterday when servers went offline for some hours. i play in global conflict 2 and since then, i can't connect back to server. when i try to enter the world, an error message shows up that says connection problem, try later. i changed nothing from the last time i entered the game. and i think i'm not the only one, my friend with android version of the game has the same issue.
is it part of the downtime predicted or it's something else and unnatural?
thanks for the help


Fri Sep 07, 2018 8:08 am
Profile
User avatar

Joined: Tue Mar 19, 2013 9:08 am
Posts: 148
Reply with quote
Post Re: connection problem
Hello ,



Have you tried updating your app to the latest version via the store?


Fri Sep 07, 2018 9:15 am
Profile

Joined: Fri Mar 21, 2014 8:46 pm
Posts: 68
Reply with quote
Post Re: connection problem
I can't connect to any server today. This is happening on ipad and android


Fri Sep 07, 2018 9:32 am
Profile

Joined: Fri Mar 21, 2014 8:46 pm
Posts: 68
Reply with quote
Post Re: connection problem
Works once update. Never had to manually update app before. Maybe a error message could tell users they need to update


Fri Sep 07, 2018 9:40 am
Profile

Joined: Fri Sep 07, 2018 7:43 am
Posts: 3
Reply with quote
Post Re: connection problem
Lord Diligent wrote:
Hello ,


Have you tried updating your app to the latest version via the store?

i didn't have this problem with the last update. but, it's a good advice. i'll try and let you know the results


Fri Sep 07, 2018 4:47 pm
Profile

Joined: Fri Sep 07, 2018 7:43 am
Posts: 3
Reply with quote
Post Re: connection problem
hi guys. i tried updating the game. it worked actually but it's too slow now. i really have problems with sudden crashes. it used to happen when i was doing lots of task simultaneously, but now when i do almost anything, it crashes and restarts all over again.
is it a bug or something or it's just because of the graphic and other updates, meaning my phone's cpu or graphic unit can't take it anymore?


Sat Sep 08, 2018 11:51 am
Profile

Joined: Thu Nov 04, 2010 10:18 am
Posts: 625
Reply with quote
Post Re: connection problem
Can you contacting support with more details about your mobile devices.

Please could you send a ticket (using your game login details) http://support.strongholdkingdoms.com/ or an email to support@en.strongholdkingdoms.com


Mon Sep 10, 2018 11:01 am
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 7 posts ] 

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by STSoftware for PTF.