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 VERY STRANGE PROBLEM IN THE GAME 
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Joined: Sat Jul 20, 2019 7:37 pm
Posts: 1
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Post VERY STRANGE PROBLEM IN THE GAME
I have left playing SHK for a while, and when I returned, my name was changed to a strange serial number, and the game didnt let me enter any world. It told me that I need to activate the account ( which was a marquis ! ). when I tried to activate it, it said that I need to change my username !. After I changed the username, activated the acct and started the world, It was like a new account. all the progress was lost !
what is that ?!!!
can anyone help me please ? :(


Sat Jul 20, 2019 7:53 pm
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Joined: Thu Oct 18, 2012 6:51 am
Posts: 277
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Post Re: VERY STRANGE PROBLEM IN THE GAME
http://support.strongholdkingdoms.com/

You'll have to submit a ticket, good luck.


Sat Jul 20, 2019 9:46 pm
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Joined: Tue Feb 22, 2011 2:33 pm
Posts: 1173
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Post Re: VERY STRANGE PROBLEM IN THE GAME
Which version of Stronghold Kingdoms are you playing on? It sounds like you reinstalled the Android or iOS app and instead of logging into your old account, you created a new unregistered mobile account (Lord########).
If you still remember your old login details, please log out of the new account and enter those details. The new account will need to become inactive.


Wed Jul 31, 2019 7:43 am
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