Not Receiving Cards I Have Purchased Using Card Points:/

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SirYoungg
Posts: 2
Joined: Sat Jun 04, 2016 4:33 pm

Not Receiving Cards I Have Purchased Using Card Points:/

Post by SirYoungg » Sat Jun 04, 2016 6:28 pm

Hi, I recently purchased points to buy cards to get card points, I purchased 6 master castle designer cards, but never received them. its been about an hour now, I am located in US Great Lakes. Fort Wayne,Peoria, And south bend. if somone can please direct me on exactly how I can get my cards back or atleast my points to try to re purchase them I would appreciate it!

Thanks in advance,
SY

meatball2k
Posts: 2259
Joined: Sat Dec 08, 2012 11:13 am

Re: Not Receiving Cards I Have Purchased Using Card Points:/

Post by meatball2k » Sat Jun 04, 2016 8:31 pm

Have you tried logging out and back in? If you have and there still not there then probably submit a ticket.
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RobertScott
Posts: 310
Joined: Wed Mar 28, 2012 6:42 am
Location: Massachusetts USA

Re: Not Receiving Cards I Have Purchased Using Card Points:/

Post by RobertScott » Sun Jun 05, 2016 12:06 am

Do you mean that you purchased card packs that contained these, or that you swapped for them ?

SirYoungg
Posts: 2
Joined: Sat Jun 04, 2016 4:33 pm

Re: Not Receiving Cards I Have Purchased Using Card Points:/

Post by SirYoungg » Mon Jun 06, 2016 10:18 pm

i purchased the actual cards, still have not got them:( im just sitting here. i dont want to purchase any until i get the ones i previously purchased but did not receive

TotallyNotMicha
Posts: 332
Joined: Wed Mar 30, 2016 4:36 pm

Re: Not Receiving Cards I Have Purchased Using Card Points:/

Post by TotallyNotMicha » Tue Jun 07, 2016 11:31 am

And your card points balance was changed? Youve been charged for purchase? Are you sure you didnt mark play card immediately?

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erpages
Posts: 249
Joined: Thu Nov 04, 2010 2:31 pm

Re: Not Receiving Cards I Have Purchased Using Card Points:/

Post by erpages » Fri Jun 10, 2016 5:34 pm

I think that the problem with not receiving card after purchasing them is that you are doing it with lag and/or CTD (Crash to desktop). At least that is what happened when I bought a few cards, spent my CP and didn't got the cards.
Some support to RazinHel as an user who uploads useful things of Stronghold Kingdoms
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