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 blocked account 
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Joined: Tue Dec 03, 2013 2:15 pm
Posts: 4
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Post blocked account
My brother's account has been blocked ... and the message says that he has broken the rules of the game ... how is that ? I need a solution please !


Tue Dec 03, 2013 2:23 pm
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Joined: Tue Feb 22, 2011 2:33 pm
Posts: 1174
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Post Re: blocked account
1. I don't know who your brother is.
2. He must have broken the rules.
3. I can't give you (or anyone else on this forum) any information whatsoever on any account other than your own.
4. Why are you posting in here and not your brother?


Tue Dec 03, 2013 4:47 pm
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Joined: Sat Dec 08, 2012 11:13 am
Posts: 2258
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Post Re: blocked account
ah you must be in h14, they all have brothers as well hopefully there brothers accounts will be blocked also.

:-)

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Tue Dec 03, 2013 6:26 pm
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Joined: Tue Dec 03, 2013 2:15 pm
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Post Re: blocked account
it doesn't matter who is posting ... me or my brother ... the important thing is he solution ... please hurry up with it !


Tue Dec 03, 2013 6:30 pm
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Joined: Sat Apr 13, 2013 9:30 pm
Posts: 374
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Post Re: blocked account
Lord Benevolent wrote:
1. I don't know who your brother is.
2. He must have broken the rules.
3. I can't give you (or anyone else on this forum) any information whatsoever on any account other than your own.
4. Why are you posting in here and not your brother?



You did get help. And just a tip. Being rude does not help when asking for help. TA DA


Tue Dec 03, 2013 7:08 pm
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Joined: Tue Mar 06, 2012 12:10 am
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Post Re: blocked account
Don't think it's rudeness as much as language barrier.

To get the issue resolved, or ac-least find out what rules he has broken you should get your brother to post/contact firefly.


Wed Dec 04, 2013 11:54 pm
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Joined: Sun Apr 22, 2012 5:12 pm
Posts: 340
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Post Re: blocked account
submit a ticket to firefly here:
https://support.strongholdkingdoms.com/

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Thu Dec 05, 2013 3:14 am
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Joined: Wed Oct 26, 2011 1:08 am
Posts: 7163
Location: WI, USA
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Post Re: blocked account
Salah Al-ddin wrote:
it doesn't matter who is posting ... me or my brother


No, it does matter. Firefly will not discuss account info with anyone besides the owner of the account. kwud, the poster above me, linked you to support but unless you get the player banned to contact support all your efforts will be futile.

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Thu Dec 05, 2013 7:31 am
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Joined: Tue Feb 22, 2011 2:33 pm
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Post Re: blocked account
If you post for him, it also gives the impression that this "brother" doesn't actually exists ;-)


Sun Dec 08, 2013 4:00 pm
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Joined: Sat Dec 07, 2013 10:16 pm
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Post Re: blocked account
And another alt accounter is gonna whine because he's account is blocked

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Sun Dec 08, 2013 4:09 pm
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