Addressing Community Concerns

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cehajaa
Posts: 26
Joined: Sun Dec 09, 2012 10:19 am

Addressing Community Concerns

Post by cehajaa »

Greetings to all concerned Stronghold Kingdoms players,

Hello mate

We’ve been following the conversation on these topics closely – contrary to popular belief, while we don’t respond to every forum post we more often than not do read them! – and we wanted to take this opportunity to address each of these points respectively in an effort to clear some air and put some potentially damaging rumors to bed.


ofc you read them, you are paid to do so, that's your job... to bad none of you guys take it seriously
since you took this opportunity to address each of these points, I will take this opportunity to call you on all bs you say


TL:DR
• No sensitive player data is at risk. Any data collated by these services is readily available in the client and its handling breaches no privacy or GDPR laws. We have no interest or intention to block these systems but do not officially encourage their use.


what a nice way to play with words there "We have no interest or intention to block these systems but do not officially encourage their use" your systems were breached many times, and ultimately you don't care (we will get to that you don't care part in a sec)

• We may investigate the possibility providing this data directly in the client in future updates to Stronghold Kingdoms, as the data is available in the client already


first of all people are misusing it, second of all who are you lying to? what updates are you talking about??
this game was not updated for years and you guys don't care just admit it...

• Botting is not at all condoned and we are actively monitoring and banning players by the hundreds for its use

lies again so many tickets are sent but we got selected banning instead (those who buy crowns were given many chances even after getting caught many times, example player defuraai no ban until he posted here on forums, also not long ago you guys were claiming that bot does not exist (it clearly does)

• Community information flagged a Card Point exploit that allowed card-selling to be exploited in a specific manner to generate large volumes of card points and individuals sold this process as a service. This has been patched in the client and server, is no longer possible and further attempts are being tracked and acted upon.

it took you how long? years to solve this?? this is your staff member reply on my ticket few months ago
"Thanks for expressing your concerns. We do indeed have robust systems to audit card points and crowns and have found no evidence to support this rumor which has been frequently repeated and reported."
so now you are telling us that buying card points was possible but you guys could not be bothered to fix it
(also your useless staff got all the evidence they needed but they could not be asked to to their job properly)

• Paying to ban players is not possible and popular scam used to trick players. Nothing presented by the community so far proves this process actually exists or works – please report any players offering you this service to support immediately.

you were saying that bot does not exist that buying card points is not possible (guess what you lied) and you are trying to lie again
the same guy who was selling card points was selling bans charging 500 dollars for them
and there is evidence about it in a video but you are * on this community time and time again

1. Bots – We’re aware these exist, just as you guys are. We’ve been following player reports, following up on tickets and monitoring game data – a result of this is nearly 400 players have been banned for using third party automation software this year alone and that will continue to rise if players continue to use them. We do not condone them, we can detect their use and we will ban you if you use them. Period.

not so long ago you were claiming that they don't exist and that your game is fine, and as I mentioned before you are banning people but if they are big spenders you give them as many chances as they want

2. Discord Alert System – We investigated this system when it was originally brought to our attention to ensure that it was not mishandling any sensitive data or ‘hacking’ our game client in anyway. We can confirm that no sensitive data is at risk with this API and all the data it collects is readily available in the client. This is no different to third party websites that exist for many Online MMO games like Destiny’s Item Manager or World of Warcraft's REST API. While we do not plan to officially support this kind of API, we also have no intention to stop its use and are actually exploring ways in which we could potentially implement these kinds of statistics directly in the client for our players in the future.


what do you mean no sensitive data is at risk??? every attack we send they can see if its raze cap pillage basically everything and you are telling us its fine to use it???

3. Data Analytics (or ‘StrongholdInfo’) – Again, this system was investigated immediately after being brought to our attention. This API accesses the same client-available data as the Discord system but presents them in a distinctly different manner and charges for the privilege. We do not recommend purchasing anything relating to Stronghold Kingdoms that is not officially supported and you do so at your own risk. Similar to the Discord system, we have no intention to stop its use and it presents a use case for us to investigate ways we could incorporate it into the game client. To confirm, this system also does not handle any sensitive data and only utilizes data readily available through the game client.


its cheating and you are saying that you cant do anything about it ??? We do not recommend purchasing anything relating to Stronghold Kingdoms that is not officially supported and you do so at your own risk. how about you try to stop them from selling it?

4. Selling Card Points – We investigated claims that players were able to purchase card points as soon as we received credible and actionable evidence. Our investigations brought to light an exploit that was allowing certain individuals to sell certain cards in large volumes on behalf of those paying for this ‘service’ – thus generating vast numbers of card points for a fee. We have blocked this exploit and it is no longer possible, any individual now offering this scheme or similar is scamming you and you explore it at your own risk. We humbly thank the community for flagging this and providing the evidence necessary to close the exploit.


We investigated claims that players were able to purchase card points as soon as we received credible and actionable evidence.
lies again you got plenty of evidence long before this and you did nothing
you were saying that your system cant be breached and that purchase of card points is not possible, now you are saying that it is


5. Paying to Ban Players – This process is simply not possible and anyone offering this service is scamming you and any proof is likely coinciding with the player being banned for other offenses such as using a bot or running multiple accounts. We have not received any tangible evidence that suggests otherwise, nor have any data suggesting players are being blocked from the game illegitimately.


said it before will say it again botting was not possible, buying card points is not possible and now all of a sudden they are??
same guy selling card points selling bans
you have proof of it but you do not care

We appreciate your concern for the longevity and security of Stronghold Kingdoms – we hope this clears up your points of concern and addresses some of the so-called elephants in the room. As always, if you believe someone is breaking our terms of services please contact support with as much supporting evidence as possible and it will be investigated. We are a small team of human beings, just as our game doesn’t allow for bots, neither does our Support so please bear with us.


you guys single handedly killed this game, every time we posted this problems you claimed that its not possible
now you are claiming that you fixed them reading all of this you are still full of crap


As usual, for support regarding Stronghold Kingdoms, please contact the Stronghold Kingdoms Support Team by submitting a ticket at support.strongholdkingdoms.com using your in game login details. Alternatively, you can send an email to support@strongholdkingdoms.com and as ever, thanks for playing.

the same support team that are doing nothing???
same support team that is sided with one group of players??
same support team that is not even answering to our tickets??

and even as I am writing this Br0nx is bein hacked all his cards fp crowns gold gone
his faction dismissed
so much for your systems
you have the worst relationship with your community
why should we trust you at all?????? it took you years to actually do something about this
you guys are joke
cehajaa
Posts: 26
Joined: Sun Dec 09, 2012 10:19 am

Re: Addressing Community Concerns

Post by cehajaa »

big words from the cancer of the game itself
was wondering what took u so long to run your sorry mouth here again
keep it coming
cehajaa
Posts: 26
Joined: Sun Dec 09, 2012 10:19 am

Re: Addressing Community Concerns

Post by cehajaa »

is that all??
was expecting more tbh.. sad
cehajaa
Posts: 26
Joined: Sun Dec 09, 2012 10:19 am

Re: Addressing Community Concerns

Post by cehajaa »

then tell me why your friends on eu6 are not banned??
kipsas? BlackDeath-799? Psykotik Klinik? naming just few? how come none of them got banned??
how about u tell me when you got banned and we started attacking you
you get unbanned 1h later?? how long did you ban last? 2h
you and people you play with are cancer of this game
and you defending firefly how cute
User avatar
Zemun
Posts: 3
Joined: Wed Dec 16, 2015 6:28 pm

Re: Addressing Community Concerns

Post by Zemun »

Jebem ja tebe u usta ista si placipicka
User avatar
Lady_Layla
Posts: 13
Joined: Thu Sep 04, 2014 5:57 pm

Re: Addressing Community Concerns

Post by Lady_Layla »

Tadusas wrote: Wed Oct 28, 2020 1:55 pm.
:lol:

Now seriously, why is always one of you guys defending obvious scams?
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