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 I need help. 
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Joined: Fri Apr 15, 2011 2:55 pm
Posts: 3
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Post I need help.
Hello....today I try to enter my account on stronghold kingdoms and I get" this account has been blocked by our automatic security measures to prevent misus".
Why I get blocked and what can I do to recover...?because I don't enter on computer from monday and now it's Thursday.....(school problems)....and I am now .....really.....shocked
Thanks....


Thu Oct 18, 2012 12:53 pm
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Joined: Sat Apr 07, 2012 5:21 pm
Posts: 79
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Post Re: I need help.
You could try sending them a support ticket

Wiki page with info about contacting them


Thu Oct 18, 2012 1:11 pm
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Joined: Fri Apr 15, 2011 2:55 pm
Posts: 3
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Post Re: I need help.
OK thanks


Fri Oct 19, 2012 7:36 pm
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Joined: Thu Nov 04, 2010 9:05 pm
Posts: 266
Location: Canada
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Post Re: I need help.
Firefly is real big on tracking players with 'alt accounts' by IP Adresses

I personally dont like it as it can cause problems with honest people trying to play the game. But if you used 2 different computers to play the game in a short period of time (like 2 days) on the same account, you may of been flagged as a suspect for cheating.

I know and you know thats not true, but it is the way the game is run by Firefly. So in the future, try to only play the game on one computer from the same residence to prevent being locked out of the game

Otherwise, inform Firefly of the situation in advance.

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Veteran player of World-7 Exclusively


Fri Oct 19, 2012 11:07 pm
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Joined: Fri Apr 15, 2011 2:55 pm
Posts: 3
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Post Re: I need help.
aha ok:) Soo what can I do?:) to....take it back:)


Sat Oct 20, 2012 9:04 am
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Joined: Mon Feb 28, 2011 3:19 pm
Posts: 22
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Post Re: I need help.
Send in a support ticket. That's about all you can do.


Mon Oct 22, 2012 9:29 pm
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