Premium Play Game Token

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Posts: 2
Joined: Sun Sep 25, 2011 8:42 pm

Premium Play Game Token

Post by johndex » Tue Dec 03, 2019 8:07 pm

I purchased several game tokens, activated one 30 day token but it is not providing me with anything. The token moved to the right and indicates the days left but the time is not moving and I have no benefits provided by a token. I can't delete it, move it, it is just there doing nothing.

I sent a ticket to SK but they said they don't answer questions like this to use the forum. Not the answer I expected, I was not asking a question, I was advising them I have a system problem that I believe they need to resolve. I don't know of any way to do it.

If someone knows how to solve this problem, I would greatly appreciate you assistance Thanks

Lord Friendly
Posts: 768
Joined: Thu Nov 04, 2010 10:18 am

Re: Premium Play Game Token

Post by Lord Friendly » Wed Dec 04, 2019 6:10 pm

The Premium Token should provide the following options to you -

Moving buildings is a simple one to try out.

If the Token is in-play, restart the game and reload. When you logout you should be shown a Premium options panel.

The 'cannot deal with this' text was sent out by mistake, looking at the ticket. The staff member replied again about the Premium Token, after checking your account and found no issues.

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